Free shipping and returns in France

The General Conditions of Sale are organized as follows















The following general conditions of sale govern the rights and obligations of the parties for the online sale of the items offered on the Website, they apply in place of any other document. .


Only the items offered on the site during its consultation by the customer are available for sale. The items offered are valid for France, Europe, the United States, Canada and Asia. The offers of articles and the prices are valid, within the limits of available stocks. Prices may vary between countries depending on taxes. The photographs which represent the articles of are not contractual.


The customer is asked to read these T&Cs carefully before placing an order. By transmitting your order form electronically, you unconditionally accept and agree to comply with these general conditions of sale, in relations with If you do not agree with the terms of these General Conditions of Sale, we invite you not to transfer your order form for the purchase of products on Gift cards and promotional codes are only valid for a limited period which appears in the email or on the card and exclusively on the website We decline all responsibility in the event of theft or disappearance of gift cards. The gift card is sent as soon as the payment is validated. It is the purchaser's responsibility to verify that the voucher recipient's email address is correct. Our responsibility cannot be engaged in the event of use of the gift card by a third party, other than the recipient of the voucher, in the event that the recipient's email address is incorrect. The code on this card must be entered in the "promotional code or gift code" insert at the time of payment. The amount credited to the card will be deducted from the order. The gift card can only be used once, in the case of a remaining balance, it cannot be re-credited to the buyer. The latter will however have a credit of the balance remaining on his customer account of which can be used during his next purchases on the site. Gift cards may be blocked by the anti-spam filters, it is then up to the recipient to check their anti-spam filters. We cannot be held responsible if the gift card is not delivered to the recipient's email address due to spam filters, a firewall, the maximum capacity of the recipient's mailbox or any other event outside our field of control. Discount codes may be offered, at any time, to customer account holders or by blogs. These discount codes can only be used for purchases made through the account for which the discount code was offered and registered. They are valid only for the products concerned by the offer. The codes are taken into account at the time of payment. You must then enter this code in the insert "promotional code or gift code" provided for this purpose and before validation of the payment.


4.1 – The prices are indicated in Euros (€) All Taxes Included (TTC). The fixed amount of participation in preparation and delivery costs will be communicated to the Customer on the correct order summary before the latter validates the latter. The amount of participation in delivery and preparation costs may vary depending on the method of reception chosen by the customer or depending on the destination.
4.2 – For any order made in a country other than metropolitan France, the buyer is the importer of the item(s) concerned. For all items shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of They will be the responsibility of the buyer and are his full responsibility both in terms of declaration and payment to the authorities and competent bodies of his country.
4.3 – All orders are payable in Euros.
4.4 – reserves the right to modify the prices at any time, however the products will be invoiced on the basis of the prices in force at the time of the registration of the orders, subject to their availability. .

5- DELIVERY guarantees to do its utmost to ensure that the order is sent to the buyer within 72 hours and a maximum of 10 working days from the day following that of the validation of his order by the buyer according to the delivery method he has chosen. During sales periods, this delivery time can be extended by 15 days. It should be taken into account that all orders recorded on the website on Friday afternoon, Saturday or Sunday are processed the following Monday. Orders recorded on the website, on a public holiday other than Friday, Saturday and Sunday, are also processed the following working day. The items ordered by the Buyer are delivered to the address indicated by the Buyer on the page of the final validation of his order, accompanied by a delivery note. The buyer has the option of having the items delivered to an address different from his own, excluding hotels and post office boxes, but he must indicate this when placing the order. Delivery will not be guaranteed in the event of force majeure, transport strikes and/or postal services. Items are delivered within the limits of available stocks. In the event of unavailability of the product ordered, will honor the order for the other products, the Customer will be invoiced only for the items actually shipped.


The price that the buyer must pay is the amount that appears on the order summary document. This amount will be debited after validation by


In accordance with the legal provisions in force, in the context of a purchase made from a professional Seller, the Buyer has a period of 14 days from receipt of the Product(s) ordered to exercise, with said Seller, his right of withdrawal, without having to justify reasons or pay a penalty.

In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and the shipping costs will be reimbursed, the return costs remaining the responsibility of the Buyer.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) in packaging identical to that used for shipping.
In accordance with the regulations in force, the right of withdrawal cannot be exercised for unsealed audio, video or computer software recordings.
The Buyer exercises his right of withdrawal directly from the Seller concerned using the messaging tool made available to him as part of the Service.


The products sold on the site are subject to the conditions of legal guarantees provided for by articles L 211-4, L 211-5 and L 211-12 of the Consumer Code as well as by Articles 1641 and 1648 of the Civil Code:

a . Article 1641 Civil Code: The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have not acquired, or would have given only a lesser price, if he had known them.

b. Article 1648 of the Civil Code: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year following the date on which the seller can be discharged from apparent defects.

vs. Article L211-4 of the Consumer Code: The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.d.Article L211-5 of the Consumer Code: To comply with the contract, the goods must:
1.1. Be fit for the use usually expected of a similar item and, where applicable:
1.2. Present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. Article L211-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. The responsibility of cannot be engaged:
1.1. in the event of breach of contractual obligations due to a fortuitous event or a case of force majeure;
1.2. in the event of non-substantial differences between the photos, texts and illustrations of the articles on our site and the articles ordered.


The website operated under the name as well as its content are the exclusive property of Martine Istanbullu and it is forbidden for the buyer or the Internet user to copy or download all or part of the content of the site, except with the express agreement of the holder of the rights, who remains the sole owner of all the content of the website. All of the products offered on the site are the exclusive property of Martine Istanbullu, in particular the designs and models of the articles, as well as the specific manufacturing and use techniques which are the subject, for some, of the filing of a or more patents.


Your commitment: By clicking on the "Validate" button at the end of the ordering process, the customer declares to accept the order and all of the general conditions of sale.
Applicable law: These general conditions of sale are governed by French law. In the event of a dispute, the courts of Paris will have sole jurisdiction.


The execution by of all or part of its obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hinder or delay its execution. Are considered as such, in particular, without this list being exhaustive, war, riots, insurrection, social unrest, strikes of any kind and supply problems of https://www.fillandises-paris. com. will inform the customer of such a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension continues beyond a period of fifteen days, the customer would then have the possibility of terminating the order in progress.


The personal data collected on the site is intended for Fillandises only.
Fillandises is committed to protecting the personal data of its customers. All personal data concerning the customer collected by Fillandises is treated with the strictest confidentiality, in accordance with the provisions: France: law 78-17 of January 6, 1978 relating to data processing, files and freedoms, for the needs order processing. Customer information and personal data are necessary for the management of orders and customer relations. Customer information and personal data will never be passed on or sold to a third party. In accordance with the Data Protection Act of January 6, 1978, the customer has a right of access, rectification and opposition to personal data concerning him. When consulting the site, information relating to customer browsing may be recorded in “Cookies” files installed on their terminal (computer, tablet, smartphone). These cookies are issued by Fillandises in order to facilitate navigation on the site and make it possible to recognize the browser of customers when they are connected to the site.
These cookies are issued in order to:
– Establish attendance statistics (number of visits, page views, abandonment in the ordering process, . .)
– Adapt the presentation of the site to the display preferences of the terminals,
– Memorize information entered in forms.
– Fillandises reserves the right to install cookies in the customer's computer during visits to the site.
The customer can make settings so that cookies are deactivated and thus prevent cookies from being installed, without his express consent, on his computer. The site uses computer applications from third parties, which allow the customer to share site content with other people or to inform these other people of his opinion concerning site content. (Social networks such as Facebook, “Google+”, “Twitter”, etc.).


Fillandises is a brand operated by Martine Istanbullu.

Company: SAS FILLANDISES / Pro-fil Hanger

Siret number: 75089644100045

NIF: FR38750896441

Contact: Martine Istanbullu